Help Center

Frequently Asked Questions

Frequently Asked Questions

Account Registration

Consulting Services

Diagnostic Testing

Lab Analyses

MIC & Other Microbial Problems

Microbiological Media



On-site Services

Ordering, Shipping, Returns & Exchanges

Product Disposal

Quality Assurance

Sample Collection

Test Results

Training & Workshops

Check Order Status

How to Order Products

How to Order Services

International Orders

Order Processing

Order Verification

Payment Options

Product Availability

Returns and Exchanges

Shipping and Handling